Domestic:
- We accept returns within 5 days of delivery.
- To initiate a return, please inform us within 5 days of receiving your order.
- Returns are only accepted if the item is in its original condition, with all tags and packaging intact.
International:
- If your item is damaged during shipping, we offer an exchange for a new product.
- If you want refund or return new pice. Then buyer responsibility to return back item
- Please inform us within 7 days of receiving your order if your item is damaged.
- Please provide clear photos of the damage as proof.
- We will provide a return shipping label and instructions on how to proceed.
Contact Us:
- Email: nikuressence@gmail.com
- Live Chat: Available on our website
- Contact no -8800105552
Refunds/Exchanges:
- Refunds will be processed within 5-7 business days after receiving the returned item.
- Exchanges will be shipped within 5-7 business days after receiving the returned item.
Note: We reserve the right to refuse returns or exchanges that do not meet these conditions.
Thank you for shopping with Nikur Essence!
